Maison Cosette is not responsible for packages that are lost, stolen, delayed, or damaged once they have been handed over to the shipping carrier.

Due to high order volume, our current processing time is 3–4 weeks, excluding weekends and holidays. Once shipped, delivery typically takes 2–7 business days, depending on the carrier.

Maison Cosette is not responsible for any import fees.
International taxes, duties, and customs fees are the sole responsibility of the customer and are not included in shipping costs. Please note that customs processing times vary by country and are outside of our control. Additional tariffs or charges may be applied after the package is accepted by customs.

All orders are final sale.
If you receive a damaged item, please contact us within a reasonable time frame with photo proof and your order number for review.

For any questions or concerns regarding your order, please contact us at:
shopmaisoncosette@gmail.com